Emergency Call Out
Absolutely Clean is an Insurance approved contractor providing a full flood recovery and restoration service, providing insurance approved inspections and reports, specialist drying equipment, strip out and building services, 24 hour emergency truck-mounted call out service, technical support and free advice.
If you are unlucky enough to experience a burst pipe or any water damage please call our FLOOD HOTLINE DIRECTLY ON 0800 458 4901 (FREE)
EOW (Escape Of Water)-Most of us will have experienced this at some time, either from a household appliance, sink or toilet. This often involves a reasonably small amount of sanitary water leaking from a pipe or fitting. Usually discovered quickly this type of flooding causes only minor damage, but if not discovered and left even for a short period of time because the property is multi-storey or unoccupied, this can very quickly escalate to a severe flood.
Severe Flood-This type of event sometimes can be referred to as a TOP DOWN flood and is often caused by either being flooded from a property above or more commonly from a burst pipe in the loft caused by low temperatures. Even when discovered quickly the damage can in some cases be catastrophic and causes real distress. Severe flooding can cause an almost unbelievable amount of damage and can not only destroy a property but ruin all the contents and personal belongings.


Specialist Drying
Absolutely Clean’s flood technician is IICRC trained in water damage restoration, this ensures each and every job is effectively managed. Although not every flood job will require specialist drying it’s always good to know that Absolutely Clean is up to the job with our range of specialist equipment.
Its true to say that lots of the jobs we attend require only minor services like water extraction using our powerful truck mounted system and then minor strip out followed by dehumidifiers being installed for a few days. It’s when the property has been completely flooded or has been sitting wet for a long time then the need for more specialist desiccant drying becomes necessary. Mould treatment and extensive strip-out may be required to complete the job quickly. Specialist testing and monitoring will quickly determine what action needs to be taken to keep the drying process effective and return the property to use as quickly as possible. We will work alongside loss adjusters/assessors and issue a dry certificate on completion of the job.
Absolutely Clean being a small independent company can offer the same if not a better level of service as a large national franchise at a more competitive cost. If required on a very big job on where national cover is required, we can call on our members in TACCA for assistance.
Inspection and Reports
Every single job should start with a thorough inspection and report into what needs to be done to quickly and effectively dry the property. This can often be lengthy and to some be unnecessary, but we believe will save time in the long run if resources are put in the right place at the right time. All rooms are measured and everything is photographed and documented. Damp readings are then taken in every room determining humidity, temperature and hygroscopic damage.
Non-damaging testing for damp penetration and hazardous substances like asbestos will be carried out. Costs determined at this time may be only approximate until any strip out work is complete. A full health and safety and risk assessment will also be carried out to determine if things like the ceiling is stable and electrics are safe to use.

Water Damage, Emergency Call Out and Specialist Drying